Privacy Policy

Cars Offline Website Privacy Policy (“Privacy Policy”)

Last Updated: October 3, 2024

This privacy policy (“Privacy Policy”) represents the policy of Stephen Mills Designs LLC d/b/a Cars Offline (“Company” “We” or “Our”) regarding the collection, use, and management of personal data belonging to (i) all visitors to the Company’s website located at carsoffline.com and any affiliated websites (the “Website”). Anyone who uses the Website are referred to collectively as “Users” or “You”. The services Company provides are collectively the “Services.”

In order to ensure the free, informed, and unambiguous consent of our Users to the collection and use of personal data, the Company requires all Users to read this Privacy Policy and accept the terms and conditions contained herein, together with consent to release personal data subject to such terms and conditions. By continuing to access and or use the Website you are agreeing to this Privacy Policy.

Company may in its sole discretion update, modify or change this Privacy Policy. It is our policy to post any changes we make to our Privacy Policy on this page. If we make material changes to how we treat our users' personal information, through a notice on the Website home page. The date the Privacy Policy was last revised is identified at the top of the page. You are responsible for periodically visiting our Website and this Privacy Policy to check for any changes. By continuing to use the Website you are agreeing to the updated Privacy Policy.

This Privacy Policy addresses the following topics:

·       What data do we collect?

·       How do we collect your data?

·       How will we use your data?

·       How do we store your data?

·       Data retention and deletion

·       Data usage and processing

·       Data sharing and disclosure

·       Marketing

·       What are your data protection rights?

·       Cookies

·       Privacy policies of other websites

·       Contact

 

I.               What Data Do We Collect? The Company may collect the following data on all Users:

 

·       Information on your browser, IP address, location, and device

·       Information on your behavior on our website, including pages viewed, links clicked, and actions taken

·       Communications data, including messages, comments, or file transmissions

·       Information about your internet connection, the equipment you use to access our Website, and usage details.

Our Website is not intended for children under 17 years of age. We do not knowingly collect personal information from children under 17.

 

II.             How Do We Collect Your Data? Users directly provide data to the Company. The Company collects data and processes data when Users:

·       Use the Website

·       Voluntarily complete a customer survey or provide feedback through the Website or via email

·       Use or view the Website via your browser’s cookies

·       Use the Services

·       Submit content to the Website, like reviews, messages, or comments

 

Users expressly and directly provide personal data to the Company via the Website when signing up for Services.

 

III.          How Will We Use Your Data?

 

The Company collects data from Users in order to:

  • To enhance the safety and security of our Users and Services

  • For customer support

  • For research and development

  • To enable communications between users

  • To send communications to users

  • In connection with legal proceedings

 

The Company may collect data from its Users in order to perform the Services. Users consent to the release of this information and data to the Company for the purpose of the performance of the Company’s Services for the User’s benefit.

 

IV.           How Do We Store Your Data?

 

Your personal data may be stored and processed in the United States and in any other country where we or our affiliates, subsidiaries, or third-party service providers maintain facilities or personnel. When you provide personal data to us, we may process and transfer your data within the United States and around the world. We follow applicable data protection laws when transferring personal data.

 

V.             Data Retention and Deletion?

 

The Company does not retain user profile, transaction, and other information.

Users may request deletion of their information, subject to certain exceptions. Following such requests, the Company deletes the data that it is not required to retain for purposes of regulatory, tax, insurance, litigation, or other legal requirements. In certain circumstances, the Company may be unable to delete a User’s information, such as if there’s an unresolved claim or dispute. Upon resolution of the issue preventing deletion, the Company will delete the information as described above.

The Company may also retain certain information if necessary, for purposes of safety, security, and fraud prevention. For example, if the Company deactivates a User’s access because of unsafe behavior or security incidents, the Company may retain certain information about that account to prevent that User from accessing the Website in the future.

 

VI.           Data Usage and Processing

 

We collect and use personal data only where we have one or more lawful grounds for doing so. Such grounds may vary depending on where our Users are located, but generally include processing personal data:

1. To provide requested Services and features

In order to provide our Services, we must collect and use certain personal data. This includes:

  • Usage data, which is necessary to maintain, optimize, and enhance the Company’s Services

  • Transaction information

  • Information relating to customer support

2. For purposes of the legitimate interests of the Company or other parties

This includes using personal data to maintain and enhance our Users’ safety and security. For example, we use personal data to prevent use of our Services by Users who have engaged in inappropriate or dangerous behavior, such as by retaining data of banned Users to prevent their use of the Website.

This also includes purposes such as combating fraud; improving our Services, and research, and development;

In addition, it includes using personal data to the extent necessary for the interests of other people or the general public, such as in connection with legal or insurance claims, and to protect the rights and safety of others.

3. To fulfill the Company’s legal obligations

We collect and use personal data to comply with applicable laws. The Company may also share data with law enforcement regarding criminal acts or threats to public safety, or requests by third parties pursuant to legal processes.

4. With consent

The Company may collect and use personal data based on the User’s consent. For example, we may collect personal data through voluntary surveys. Responses to such surveys are collected on the basis of consent and will be deleted once no longer necessary for the purposes collected.

A User who has provided consent to a collection or use of their personal data can revoke it at any time. However, the User will not be able to use any Service or feature that requires collection or use of that personal data.

 

VII.         Data Sharing and Disclosures

 

Some of the Company’s products, Services, and features require that we share data with third parties, affiliates, subsidiaries, and partners, for legal reasons or in connection with claims or disputes.

 

The Company may share the data we collect:

1. At the User’s request

This includes sharing data with:

  • Other people at the User’s request.

  • Company business partners. For example, if a User requests a service through a partnership or promotional offering made by a third party, the Company may share certain data with those third parties. This may include, for example, other services, platforms, apps or websites that integrate with our APIs.

2. With the general public

Questions or comments from Users submitted through public forums such as the Company blogs and the Company social media pages may be viewable by the public, including any personal data included in the questions or comments submitted by a User.

3. With the Company subsidiaries and affiliates

We share data with our subsidiaries and affiliates to help us provide our services or conduct data processing on our behalf. For example, the Company processes and stores data in the United States on behalf of its international subsidiaries and affiliates.

4. With the Company service providers and business partners

The Company provides data to vendors, consultants, marketing partners, research firms, and other service providers or business partners. These include:

  • Payment processors and facilitators

  • Background check and identity verification providers (as applicable)

  • Cloud storage providers

  • Marketing partners and marketing platform providers, including social media advertising services

  • Data analytics providers

  • Research partners, including those performing surveys or research projects in partnership with the Company or on the Company’s behalf

  • Vendors that assist the Company to enhance the safety and security of its apps

  • Consultants, lawyers, accountants, and other professional service providers

  • Insurance and financing partners

5. For legal reasons or in the event of a dispute

The Company may share Users’ personal data if we believe it’s required by applicable law, regulation, operating license or agreement, legal process or governmental request, or where the disclosure is otherwise appropriate due to safety or similar concerns. This includes sharing personal data with law enforcement officials, public health officials, other government authorities, or other third parties as necessary to enforce our policies; to protect the Company’s rights or property or the rights, safety, or property of others; or in the event of a claim or dispute relating to the use of our services.

This also includes sharing personal data with others in connection with, or during negotiations of, any merger, sale of company assets, consolidation or restructuring, financing, or acquisition of all or a portion of our business by or into another company.

6. With consent

The Company may share a User’s personal data other than as described in this notice if we notify the User and they consent to the sharing.

 

VIII.      Marketing

 

The Company may send its Users information about products and services of the Company, always with the consent of the User. Users consent to marketing and promotional communication when they enroll for the Services pursuant to the End User Agreement.

 

If you have agreed to receive such marketing materials, you may always opt out at a later date.  You have the right at any time to stop the Company from contacting you for marketing purposes.

 

IX.           What Are Your Data Protection Rights?

The Company is committed to making you fully aware of all of your data protection rights. Every User is entitled to the following:

 

The right to access - You have the right to request from the Company copies of your personal data. We may charge you a small fee for this service.

 

The right to rectification - You have the right to request that the Company correct any information you believe is inaccurate. You also have the right to request the Company to complete information you believe is incomplete.

 

The right to erasure - You have the right to request that the Company erase your personal data, under certain circumstances.

 

The right to restrict processing - You have the right to request that the Company restrict the processing of your personal data, under certain circumstances.

 

The right to object to processing - You have the right to object to the Company’s processing of your personal data, under certain circumstances.

 

The right to data portability - You have the right to request that the Company transfer the data collected to another organization, or directly to you, under certain circumstances.

 

If you make a request, the Company has one month to respond to you. If you would like to exercise any of these rights, please contact us at admin@carsoffline.com.

 

Your California Privacy Rights California Civil Code Section 1798.83 permits residents of the State of California to request from certain businesses with whom the California resident has an established business relationship a list of all third parties to which the business, during the immediately preceding calendar year, has disclosed certain personally identifiable information for direct marketing purposes. We are required to respond to a customer request only once during any calendar year. To make such a request you should contact us at the information provided below. In your request, please attest to the fact that you are a California resident and provide a current California address for our response. Please be aware that not all information sharing is covered by the California Privacy Rights requirements and only information sharing that is covered will be included in our response.

 

X.             Cookies

 

Cookies are text files placed on your computer to collect standard internet log information and visitor behavior information. When you visit the Website, we may collect information from you automatically through cookies or similar technology. For further information, visit allaboutcookies.org.

 

The Company uses cookies and similar technologies for purposes such as:

  • Authenticating Users

  • Remembering User preferences and settings

  • Determining the popularity of content

  • Delivering and measuring the effectiveness of advertising campaigns

  • Analyzing site traffic and trends, and generally understanding the online behaviors and interests of people who interact with our services

We may also allow others to provide audience measurement and analytics services for us, to serve advertisements on our behalf across the Internet, and to track and report on the performance of those.

You can set your browser not to accept cookies, and you can remove cookies from your browser. However, in a few cases, some of the Website features may not function as a result.

 

XI.           Privacy Policies Of Other Websites

 

The Website contains links to and incorporates information from other websites. This Privacy Policy applies only to the Website. If you navigate to any other website from a link on the Website, you should review the privacy policy of such website.

 

XII.         Data Breach Notification

 

In the event of a data breach that is reasonably believed to compromise the security, confidentiality, or integrity of personal data, the Company commits to notify affected user and relevant regulatory authorities in accordance with applicable laws and regulations. The notification will be made without undue delay, following the discovery of the breach, considering the necessary measures to determine the scope of the breach and to restore the integrity of the Company’s data system.

 

XIII.      Contact

 

If you have any questions about this Privacy Policy, the data we hold from you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us at admin@carsoffline.com.

 

Should you wish to report a complaint or if you feel that the Company has not addressed your concern in a satisfactory manner, you may contact your local Data Protection Authority which can be found at: https://www.edpb.europa.eu/about-edpb/about-edpb/members_en